Order Information and Return Policy
These are handmade products so there can be slight differences from the design layout and production. All of our products are made to order. Once an order is placed our work begins. Designing your custom bag tag, creating art work, and making sure we get it right before we start production. For this reason we do not offer a full refund once an order is placed. If an order is canceled for any reason before we start production we will refund 65% of the purchase price plus shipping. Once production has started we do not offer a refund for any reason and all sales will be final. If you have questions about what your finished product will look like please ask prior to ordering or approving artwork.
We always work with our customers and we will make sure you are happy with your design and purchase.
We ship within two to three weeks after you approve the artwork. Since our products are made in house for a small rush fee we can expedite your order when needed.
We ship via UPS, FedEx or USPS Priority Mail.